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Frequently Asked Questions For "Stocking Fillers"
When should I place my order to receive it before Christmas?
For the UK, place standard orders by Monday 22 December or choose express next day by Tuesday 23 December. For international destinations, order by Sunday 21 December.
What is your extended Christmas returns policy?
Orders placed from 1 November can be returned or exchanged until 15 January, provided items are unused and in original packaging. Personalised items are excluded.
Can I add to or change my order once it has been placed?
If production has not started, we may be able to amend your order. Contact support as soon as possible.
Do you offer Klarna, Clearpay, or similar payment options?
Yes. Klarna and Clearpay are available at checkout for flexible payments.
Will prices be shown on the invoice if it is a gift?
No. Prices are not shown on gift shipments. A packing slip without pricing is included.
How do I know which size strap I need?
Grab a ruler or a tape measure, and measure the lug width. This will tell you which width of strap you need
Can I return the strap if I'm not happy with my purchase?
Yes – we offer a 14-day return policy for unused straps in original condition. Extended for Christmas
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